FAQs
FAQ
1. What materials do you use?
Our jewelry features natural freshwater pearls and 925 sterling silver, ensuring lasting quality and a brilliant finish.
2. Is your jewelry hypoallergenic?
Yes! Our sterling silver pieces are nickel-free and suitable for sensitive skin.
5. How should I care for my pearls and silver jewelry?
Pearls: Avoid chemicals, perfumes, and water. Wipe gently with a soft cloth.
Silver: Store in a dry place and polish with a jewelry cloth to prevent tarnish.
3. Do you offer international shipping?
We ship worldwide! Delivery times and fees vary by location. Check our Shipping Policy for details.
4. Can I return or exchange an item?
Absolutely. Unworn, undamaged items can be returned within 14 days. See our Returns Policy for instructions.
6. Do you offer gift wrapping?
Yes! Add ‘GIFT BOX’ to the Order Notes at checkout. It is perfect for special occasions.
Still have questions?
Contact us at auraperle@outlook.com—we’d love to help!